Terms of Service

These Terms govern your purchase of consulting services from Aronov Ventures LLC, a Florida limited liability company ("Aronov Ventures", "we", "us"). By completing checkout, you agree to these Terms.

1. Services

We provide hands-on consulting services in cloud infrastructure, DevOps, AI integration, and related technical areas. Specific deliverables and scope are agreed on in writing before work begins (email confirmation is sufficient).

2. Hour Blocks (5-Hour and 10-Hour)

• Hours are valid for 90 days from the date of purchase.
• Hours not used within 90 days expire and are non-refundable.
• Hours are billed in 15-minute increments, rounded up.
• Hours include both async work (Slack/email/code review) and scheduled live sessions.
• Unused hours may be transferred to another engagement at our discretion.

3. Monthly Retainer

• Provides 10 hours per calendar month, recurring monthly.
• Unused hours in any month do not roll over to the next month.
• Either party may cancel with 14 days written notice. Cancellation takes effect at the end of the current billing cycle.
• No refunds for partial months after work has begun.

4. Refunds

• If you have not received any services yet, you may request a full refund within 7 days of purchase.
• Once consulting work has begun, hours used are non-refundable.
• Unused hours past the 90-day window are non-refundable.
• To request a refund, email hello@aronov.ventures with your order details.

5. Scope and Availability

We do best-effort scheduling and aim to respond to retainer-tier clients within one business day. We do not guarantee specific availability windows or response times unless explicitly agreed in writing. Our other professional commitments may take priority during any given week.

6. Confidentiality

We treat any non-public information you share as confidential and use it only to provide services. We do not share your information with third parties except as required to provide services (e.g., Stripe for payments) or as required by law.

7. Intellectual Property

Work product created during your engagement transfers to you upon full payment. We retain rights to any pre-existing tools, frameworks, or methodologies we bring into the engagement.

8. Limitation of Liability

To the maximum extent permitted by law, Aronov Ventures' total liability under these Terms shall not exceed the fees paid in the prior 90 days. We are not liable for indirect, incidental, consequential, special, or punitive damages.

9. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute will be resolved through good-faith negotiation, and if unresolved, by binding arbitration in Brevard County, Florida.

10. Changes

We may update these Terms from time to time. Updates apply to purchases made after the change date. Your existing engagement is governed by the Terms in effect at the time of purchase.

11. Contact

Questions? Email hello@aronov.ventures.